Program and Experience Design at Scale
Alternate high-intensity moments with buffers, distribute headliners across days, and protect setup turnover. Micro-stages and headphone sessions keep overflow happy. We lifted session satisfaction by 21% after adding intentional reset moments between marquee talks.
Program and Experience Design at Scale
Provide captioning, ramps, quiet rooms, clear fonts, scent-free zones, and prayer spaces. Train staff on inclusive etiquette. We saw longer dwell times and higher NPS when accessibility was treated as a design pillar, not a checkbox.